Rising Tide - Hiram's blog

Writing about bootstrapping my own startups, no-code, infosec, privacy, social media, ethics, and everything in between.
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customer experience

Not something you'll find when dealing with oligopolies.

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5 key takeaways from doing live chat customer support

Live chat customer support revealed valuable insights, including the need for clear FAQs, the diverse nature of communication styles, managing rudeness, and sending recap emails for better customer experiences.

30 March 2023
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